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Kristen Dupree

by NovemAdmin | Nov 19, 2019 | Account Manager

Kristen Dupree Client Service Associate 585-348-9528 kdupree@novemgroup.com Read Bio

Krissi Cook

by nextAdmin1 | Nov 19, 2019 | Account Manager

Krissi Cook Client Service Associate 585-348-9544 kcook@novemgroup.com Read Bio

Kim Kosko

by nextAdmin1 | Nov 19, 2019 | Account Manager

Kim Kosko CSA Manager 585-348-9542 kkosko@novemgroup.com Read Bio

Kaeri Carroll

by nextAdmin1 | Nov 19, 2019 | Top-Management

Kaeri Carroll Director of IT 585-440-3994 kcarroll@novemgroup.com Read Bio

Jessica Nichols

by NovemAdmin | Nov 19, 2019 | Other

Jessica Nichols Bookkeeper 585-348-9536 jnichols@novemgroup.com Read Bio
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Kristen Dupree
Client Service Associate

585-348-9528
kdupree@novemgroup.com

Hired by Novem Group in November 2019 as an Administrative Assistant, Kristen works in the Wealth Department supporting and assisting the Senior VP of American Portfolios. Kristen joined Novem Group from the Greater Rochester Chamber of Commerce where she worked as the Recruiting Coordinator for 7 years. Kristen is a native of Rochester, NY and attended Roberts Wesleyan College graduating with a Bachelor’s Degree in Business Administration in 2012. She enjoys traveling with her family and challenging anyone in a game of darts.

Krissi Cook
Client Service Associate

585-348-9544
kcook@novemgroup.com

Krissi joined Novem Group from Unisys Corporation and Burroughs Payment Systems in 2011. Originally the Customer Service Manager for Novem’s payroll and HRIS division (which has since been phased out), Krissi built and led the client-service and implementation teams for all payroll and human resource clients. In 2019, Krissi’s sales-support, vendor, and project-management experience became critical to managing the ongoing growth of Novem’s investment division, so she transferred focus to the wealth department and now utilizes her 20+ years of experience on behalf of multiple Financial Advisors as they build their investment practices, and for the expanding Group Retirement Services Department.

Krissi lives in Penfield with her husband Doug, and children, Makaylah and Aiden.

Kim Kosko
CSA Manager

585-348-9542
kkosko@novemgroup.com

Kim joined Novem Benefits in August 2019 as an Administrative Assistant, but was quickly moved to the wealth management team at Novem Group to better utilize her analytical and organizational skills. Kim was promoted to manager of the CSA team two years later, in 2021.

Along with a background in Administration, Kim is also a Certified Personal Trainer. She attended the University of Calgary and received her Human Resource Management Certification before moving to the United States to join her husband, Jared. She enjoys volunteering and has been a part of the “Run for the Cure” since 2007.

Kim and her husband are happy to now call Rochester home. During her free time, Kim enjoys being active and spending time with her family.

Kaeri Carroll
Director of IT

585-440-3994
kcarroll@novemgroup.com

Kaeri is a graduate of the University of Massachusetts with a B.S. in Information Technology and a minor in Business Law.

Focused on keeping the firm at the leading edge of new technology for the benefit of our corporate and individual clients, Kaeri also crafts many of our client communication pieces and maintains the firms’ digital presence online.

Jessica Nichols
Bookkeeper

585-326-4210
jnichols@novemgroup.com

Before joining the accounting department in 2023, Jessica spent 12 years running the internal operations of a local family-owned business, managing all facets of accounting, budgeting, and office management, and worked as a remittance specialist for a TPA, managing the remittal of 403b, and 457b retirement accounts. At Novem Group, Jessica assists with reporting, billing, and accounts payable and receivable.

Married to her high school sweetheart, Jessica has two lovely daughters, Quinn and Harper, and she enjoys hiking, traveling with her family, and spending summers at their cottage on Waneta Lake.

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