Faith Cretella
Client Service Associate

585-348-9422
fcretella@novemgroup.com

Faith has a BA in English and a double minor in Communications and Writing
from Ithaca College. She left her role as both Customer Service Manager and
Inventory Control Manager at West Herr Automotive in 2024 to join Novem Group
and further her love for client relations. Initially, Faith will be freeing up other members of the CSA team by taking on some of their on-going administrative tasks and helping them to prepare for client reviews and appointments.

Faith lives with her partner, her 2 cats, and her puppy. She loves all things music and making people laugh.