Faith Cretella
Client Service Associate
585-348-9422
fcretella@novemgroup.com
585-348-9422
fcretella@novemgroup.com
Faith has a BA in English and a double minor in Communications and Writing from Ithaca College. She left her dual role as Customer Service Manager and Inventory Control Manager at West Herr Automotive in 2024 to join Novem Group and further her love for client relations. Initially hired as administrative support for Novem Group’s Client Service team, Faith was quickly promoted to directly support both the group retirement plan department and advisor Mackenzi Springer.
Faith lives with her partner, her 2 cats, and her puppy. She loves all things music and making people laugh.