585-348-9544
kcook@novemgroup.com
Krissi joined Novem Group from Unisys Corporation and Burroughs Payment Systems in 2011. Originally the Customer Service Manager for Novem’s payroll and HRIS division (which has since been phased out), Krissi built and led the client-service and implementation teams for all payroll and human resource clients. In 2019, Krissi’s sales-support, vendor, and project-management experience became critical to managing the ongoing growth of Novem’s investment division, so she transferred focus to the wealth department and now utilizes her 20+ years of experience on behalf of multiple Financial Advisors as they build their investment practices, and for the expanding Group Retirement Services Department.
Krissi lives in Penfield with her husband Doug, and children, Makaylah and Aiden.
585-348-9542
kkosko@novemgroup.com
Kim joined Novem Benefits in August 2019 as an Administrative Assistant, but was quickly moved to the wealth management team at Novem Group to better utilize her analytical and organizational skills. Kim was promoted to manager of the CSA team two years later, in 2021.
Along with a background in Administration, Kim is also a Certified Personal Trainer. She attended the University of Calgary and received her Human Resource Management Certification before moving to the United States to join her husband, Jared. She enjoys volunteering and has been a part of the “Run for the Cure” since 2007.
Kim and her husband are happy to now call Rochester home. During her free time, Kim enjoys being active and spending time with her family.
585-348-9422
fcretella@novemgroup.com
Faith has a BA in English and a double minor in Communications and Writing
from Ithaca College. She left her role as both Customer Service Manager and
Inventory Control Manager at West Herr Automotive in 2024 to join Novem Group
and further her love for client relations. Initially, Faith will be freeing up other members of the CSA team by taking on some of their on-going administrative tasks and helping them to prepare for client reviews and appointments.
Faith lives with her partner, her 2 cats, and her puppy. She loves all things music and making people laugh.
585-348-9525
bbartolotta@novemgroup.com
Betty joined Novem Group as a front desk receptionist in April 2017. Betty attended the University of Buffalo, American Institute of Banking, and Genesee Community College concentrating in business and banking. She worked at the Bank of Castile for 10 years as a teller, Branch Manager, and an Assistant Vice President. Betty left to run her own landscaping and garden center business with her family. After the business was sold, she worked as a legal assistant in a Hornell law office for a number of years and subsequently worked at and retired from her position as a Support Investigator with the Livingston County Department of Social Services.